Privacy policy

Last updated: October 2026

Camera Shop Limited (Company No. 07932608), trading as Cammarket, respects your privacy. This policy explains what personal data we collect, why, and what your rights are.

1. Who we are (data controller)
Camera Shop Limited, Waterloo House, 18 The Waterloo, Cirencester, England GL7 2PY, United Kingdom.
Privacy contact: support@cammarket.co.uk

2. What we collect

  • Order details: name, email, phone number, billing and delivery address.
  • Payment information: processed securely by our payment providers. We do not store your full card number.
  • Account and communication data: messages you send us, returns and support requests.
  • Technical data: IP address, browser type, device information and pages visited, collected through cookies and similar tools.
  • Marketing data: your email address if you subscribe to our newsletter.

3. How we use your data

  • To process and deliver your orders and handle returns and refunds
  • To provide customer support
  • To prevent fraud and keep the Site secure
  • To send newsletters and offers, only if you have opted in
  • To improve the Site and understand how it is used
  • To meet our legal and tax obligations

4. Our legal basis (UK GDPR)
We process your data to fulfil our contract with you, to comply with legal obligations, for our legitimate interests (security, fraud prevention and improving our service), and with your consent for marketing and non-essential cookies.

5. Who we share data with
We never sell your personal data. We share it only with trusted service providers who help us run the store:

  • Shopify (store platform and hosting)
  • Payment processors
  • Shipping and courier companies, and our tracking service
  • Email and analytics providers

They may only use your data to provide their services to us.

6. International transfers
Because we serve customers in the UK and USA, your data may be processed outside your country. When this happens, we make sure appropriate safeguards are in place.

7. Cookies
We use cookies to keep your basket working, remember your preferences and measure site performance. You can manage or block cookies in your browser settings. Blocking some cookies may affect how the Site works.

8. How long we keep your data
We keep order and invoice records for as long as the law requires, normally 6 years. Marketing data is kept until you unsubscribe. Other data is deleted when it is no longer needed.

9. Your rights
You can ask us to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Delete your data, where the law allows
  • Restrict or object to our processing
  • Receive your data in a portable format
  • Withdraw consent at any time, for example by using the unsubscribe link in any marketing email

To exercise any of these rights, email support@cammarket.co.uk. We will respond within one month. You also have the right to complain to the UK Information Commissioner’s Office (ico.org.uk).